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Support

At Emerald Telecom Ltd, our customers are our priority and we ensure that our customers are always offered high-quality, reliable support.

When you choose Emerald, you gain a partner; we offer on site handset training to obtain comprehensive understanding of our telecom systems. We also provide step by step guidance manuals, should you need reminding or assistance. However, should any issues arise, you can always call us on our 24/7 customer service line.

Emerald Telecom Ltd is completely customisable with setup being entirely down to how you would like to operate your business; during the structural organisation of building your telecom systems, we can offer personalised, automated messages and we can provide an administration panel in which you can control all call diversion, allowing you to trace, review and record all incoming and outgoing calls.