POWERFUL CLOUD PHONE SYSTEM
Upgrade your business communication with our powerful cloud phone system. Enjoy seamless call management, flexibility, and reliability for your team’s success.
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Why Emerald Telecom?
Accept office calls from anywhere – at your desk, in the comfort of your own home, or even on the go.
Interactive voice response can handle up to 65% of your customers’ incoming calls, saving time and money.
Increased Customer Satisfaction
Auto-attendance allows calls to be quickly transferred to the appropriate call handler, leading to better service and happier customers.
Dedicated Mobile Application
With Emerald’s cloud system, you can handle calls outside of office hours and from anywhere, thanks to the dedicated mobile app.
24 Hour Support
Emerald’s 24/7 support center offers reliable service, ensuring that your business is always supported.
Emerald’s features, including interactive voice response, auto-attendance, and call recording integration, help improve the way you manage calls.
Smart Phone Compatibility
Stay connected and in control of customer communication through Emerald’s exclusive mobile application, compatible with VOIP software.
VOIP Phone System
Take advantage of broadband networks and answer client calls from anywhere with Emerald Telecom Ltd’s VOIP phone system.
Power at Your Fingertips With
Our Unique Features
Access and manage user accounts through the admin panel.
Our phone system can be Integrated with the CRM you use.
Access and view complete analytics, a feature especially provided to measure performance or calls flow.
Out of Hour Routing and Diversion to Mobile Application.
Callers in Queue
Now, you don’t have to worry about the busy lines, our callers in queue feature will make sure you don’t miss out any client.
Cross platform soft phone applications let you make and receive calls even when you are on the go!
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