POWERFUL CLOUD PHONE SYSTEM
Keeping your business and customers hand in hand at all times.
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Our Prices
Silver
- High-Definition (HD) Voice
- Virtual Receptionist
- Call Forwarding
- Voicemail
Gold
- Call Monitoring, Queuing & Reporting
- Interactive Voice Response (IVR)
- Voice to Email Solution
- Audio Conferencing
Platinum
- Service Resilience & Disaster Recovery
- Unlimited Inclusive UK minutes
- Home Working & Hot Desking
- Wallboard Statistics Monitoring
Increased
Flexibility
Reduced
Operational Costs
Increased
Customer Satisfaction
Dedicated
Mobile Application
Why Emerald Telecom?
Increased
Flexibility
Accept office calls from anywhere – at your desk, in the comfort of your own home, or even on the go.
Reduced Operational
Costs
Interactive voice response can handle up to 65% of your customers’ incoming calls, saving time and money.
Increased Customer Satisfaction
Auto-attendance allows calls to be quickly transferred to the appropriate call handler, leading to better service and happier customers.
Dedicated Mobile Application
With Emerald’s cloud system, you can handle calls outside of office hours and from anywhere, thanks to the dedicated mobile app.
24 Hour Support
Emerald’s 24/7 support center offers reliable service, ensuring that your business is always supported.
Call Collection
Emerald’s features, including interactive voice response, auto-attendance, and call recording integration, help improve the way you manage calls.
Smart Phone Compatibility
Stay connected and in control of customer communication through Emerald’s exclusive mobile application, compatible with VOIP software.
VOIP Phone System
Take advantage of broadband networks and answer client calls from anywhere with Emerald Telecom Ltd’s VOIP phone system.
Power at Your Fingertips With
Our Unique Features
User Management
Access and manage user accounts through the admin panel.
CRM Integration
Our phone system can be Integrated with the CRM you use.
Analytics
Access and view complete analytics, a feature especially provided to measure performance or calls flow.
Call Diversion
Out of Hour Routing and Diversion to Mobile Application.
Callers in Queue
Now, you don’t have to worry about the busy lines, our callers in queue feature will make sure you don’t miss out any client.
Apps
Cross platform soft phone applications let you make and receive calls even when you are on the go!
Get In Touch With Us Today
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About
Emerald Cloud Phone System, a provider of VoIP phone systems for businesses, offers both high-quality traditional telephone lines and innovative cloud phone system packages.