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Enhance healthcare communication: Seamless & secure VOIP phone system services

Revolutionize healthcare communication with our tailored VoIP phone system, ensuring seamless connectivity and HIPAA-compliant secure transmissions for efficient collaboration among medical professionals.

healthcare

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    Real customers, real results

    Increase
    calls per agent by

    0 %

    Increase
    call quality

    0 /10

    Increase
    first call close by

    0 %

    Decrease
    holding time by

    0 %

    Increase
    answer-seizure ratio by

    0 %

    Choosing the Top Call Center Software

    A Trusted Choice with Over 400+ Emerald Telecom Reviews on 6 Independent Software Marketplaces and Platforms

    capterra

    ★★★★★

    4.6/5 – 288 reviews

    ★★★★★

    4.4/5 – 665 reviews

    Trustpilot

    ★★★★★

    4.8/5 – 325 reviews

    getapp

    ★★★★★

    4.6/5 – 254 reviews

    Choose the all-in-one Healthcare Solution

    Build omnichannel customer journeys and drive better business outcomes with Emerald Telecom.

    medical auto attend

    Streamline communication with auto-attendant and IVR solutions

    Elevate healthcare communication with our specialized auto-attendant and IVR solutions. Streamline patient inquiries, reduce wait times, and ensure seamless navigation to relevant departments, enhancing overall efficiency and satisfaction in medical practices.

    In-depth insight and strategic planning with call reporting and forecasting

    Elevate healthcare operations with our call reporting and forecasting tools, providing in-depth insights for strategic planning. Optimize staff allocation, improve patient care coordination, and enhance overall efficiency through data-driven decision-making in medical environments.

    medical insight
    medical recording

    Capture every detail seamlessly with call recording and transcription services

    Effortlessly capture and document every aspect of medical related communication through integrated call recording and transcription features. Enhance accuracy, compliance, and collaboration among your medical professionals, promoting streamlined communication and meticulous record-keeping.

    Precision in connectivity with rule-based call routing

    Attain precision in your healthcare communication with rule-based call routing embedded in our VOIP system. Ensure seamless connectivity by intelligently directing calls based on predefined rules, optimizing response times, and enhancing the efficiency of medical staff for improved patient care coordination.

    medical routing

    We offer all these features and beyond

    CALL MENUS
    CALL MENUS
    CALL FORWARDING

    CALL FORWARDING

    CALL QUEUE

    CALL QUEUE

    CALL RECORDING

    CALL RECORDING

    HD VOICE CALLS

    HD VOICE CALLS

    VIDEO MEETINGS

    VIDEO MEETINGS

    HOLD MUSIC

    HOLD MUSIC

    VOICEMAIL TO EMAIL

    VOICEMAIL TO EMAIL

    CALL REPORTS

    CALL REPORTS

    CONTACT SYNCING

    CONTACT SYNCING

    PHONE EXTENSIONS

    PHONE EXTENSIONS

    MOBILE & DESKTOP CALLING

    MOBILE & DESKTOP CALLING

    CUSTOMISED GREETINGS

    CUSTOMISED GREETINGS

    BUSINESS HOURS CALL ROUTING

    BUSINESS HOURS CALL ROUTING

    LOCAL OR NATIONAL NUMBER

    LOCAL OR
    NATIONAL NUMBER

    Emerald Telecom Drives Success for Over 3,000 Businesses

    Take Action Now

    Seize the opportunity. Contact us to initiate positive change and unlock new possibilities. Your journey to success starts with a simple call to action.

    Testimonials

    FAQ's

    Healthcare VoIP is a technology enabling medical professionals in clinics and hospitals to make cost-effective voice calls over the internet, enhancing communication, collaboration, and connectivity within the healthcare system.

    Emerald Telecom stands out as a comprehensive VoIP solution for doctors, offering secure and specialized communication features tailored for seamless healthcare interactions.

    Yes, many hospitals utilize VoIP (Voice over Internet Protocol) for their communication needs. VoIP systems in hospitals enhance efficiency, reduce costs, and facilitate seamless communication among medical staff and departments.

    Yes, VoIP can be made HIPAA-compliant by implementing encryption, secure networks, and ensuring adherence to HIPAA regulations for the transmission of protected health information, ensuring a secure communication platform for healthcare professionals.

    Yes, Emerald Telecom’s VOIP solutions support integration with EHR systems, ensuring a unified communication platform and easy access to patient information for medical professionals.

    Absolutely, VOIP system plays a crucial role in health care e.g. telemedicine by facilitating real-time audio and video communication between doctors and patients, enabling remote consultations and enhancing access to healthcare services.

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