Benefits
- Unlimited lines, at no extra cost
- Limitless location operation with remote access through mobile application and VOIP services.
- Reduction in operational costs with interactive voice response offering reduced employee requirement due to auto attendance, automated greetings and call diversion.
- Improved customer-operator communication with customers being directed to the correct or most appropriate employee, first time.
- Cloud system with integrations for any CRM, offering you clear and concise sales funnels.
- Fully serviced offering; traditional telephone lines, cloud phone systems, mobile application and broadband packages.
- iOS and Android mobile application for diversion calls at no extra cost.
- 24/7 support centre.
- White label options available.
- Call centre features with call statistic wallboard, perfect for monitoring and reviewing lead outreach, customer queries and communication quality.
- Multiple handset choice, from basic to advanced handsets, including video calling.
About
Emerald Cloud Phone System, a provider of VoIP phone systems for businesses, offers both high-quality traditional telephone lines and innovative cloud phone system packages.