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Powerful Cloud Phone System

Upgrade your business communication with our powerful cloud phone system. Enjoy seamless call management, flexibility, and reliability for your team’s success.

cloud phone system

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    Real customers, real results

    Increase
    calls per agent by

    0 %

    Increase
    call quality

    0 /10

    Increase
    first call close by

    0 %

    Decrease
    holding time by

    0 %

    Increase
    answer-seizure ratio by

    0 %
    CRM integration

    CRM Integration

    Effortlessly transmit data between Emerald Telecom and any CRM. Tailor your workflows and insights, anticipate sales through detailed reports, and track social media trends for lead discovery.

    AI-Powered

    Emerald Telecom enhances business capabilities through AI-driven conversation intelligence, unlocking valuable insights from customer and employee interactions to expedite business outcomes.

    AI-Powered
    healthcare

    How VoIP phone system helps medical clinics

    Enhance call management with advanced features such as sophisticated routing and forwarding, empowering data-driven decisions through call reporting and forecasting. Additionally, enable call recording and transcription for quality assurance and legal compliance, especially valuable for healthcare professionals. Implement rule-based call routing to ensure efficient connections to the right person or department.

    How Emerald Telecom works

    How Emerald Telecom works

    Emerald Telecom Ltd provides our customers comprehensive phone solutions offering cost reductions, flexible business hours and improved customer satisfaction; supplied through internet connection, Emerald eradicates line rental fees, whilst replacing PBX technology.

    Hassle-free switching in 2 minutes

    Whether you seek a new number or prefer to retain your existing one, Emerald Telecom is dedicated to assisting you. We provide a comprehensive range of number prefixes and area codes. For those choosing to keep their current number, we ensure a seamless process of porting from the old service to ours.

    Hassle-free switching in 2 minutes
    Maximize team productivity

    Maximize team productivity

    Optimize your business communications by streamlining workflows, boosting productivity, maximizing returns on investment, and revolutionizing team connectivity for continuous collaboration.

    We offer all these features and beyond

    CALL MENUS

    CALL MENUS

    CALL FORWARDING

    CALL FORWARDING

    CALL QUEUE

    CALL QUEUE

    CALL RECORDING

    CALL RECORDING

    HD VOICE CALLS

    HD VOICE CALLS

    VIDEO MEETINGS

    VIDEO MEETINGS

    HOLD MUSIC

    HOLD MUSIC

    VOICEMAIL TO EMAIL

    VOICEMAIL TO EMAIL

    CALL REPORTS

    CALL REPORTS

    CONTACT SYNCING

    CONTACT SYNCING

    PHONE EXTENSIONS

    PHONE EXTENSIONS

    MOBILE & DESKTOP CALLING

    MOBILE & DESKTOP CALLING

    CUSTOMISED GREETINGS

    CUSTOMISED GREETINGS

    BUSINESS HOURS CALL ROUTING

    BUSINESS HOURS CALL ROUTING

    LOCAL OR NATIONAL NUMBER

    LOCAL OR
    NATIONAL NUMBER

    Emerald Telecom Drives Success for Over 3,000 Businesses

    Take Action Now

    Seize the opportunity. Contact us to initiate positive change and unlock new possibilities. Your journey to success starts with a simple call to action.

    Testimonials

    FAQ's

    VoIP phones are devices that use Voice over Internet Protocol technology to make phone calls over the internet instead of traditional telephone lines.

    A VoIP phone can be a cell phone if it supports Voice over Internet Protocol technology, allowing calls to be made over the internet using mobile data or Wi-Fi instead of traditional cellular networks.

    A regular phone can be used as a VoIP phone with the addition of an Analog Telephone Adapter (ATA) or by using a VoIP-enabled phone that supports internet-based calling.

    Typically, VoIP phones are designed for voice communication, and while some providers offer texting features, not all VoIP services support standard SMS messaging.

    VoIP phones require an internet connection to make and receive calls, as they use the Internet Protocol to transmit voice data over the internet instead of traditional telephone lines.

    Yes, with a VoIP phone service, users typically receive a phone number assigned by the VoIP provider for making and receiving calls over the internet.

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