Emerald Cloud Phone System, a provider of VoIP phone systems for businesses, offers both high-quality traditional telephone lines and innovative cloud phone system packages.
Upgrade your business communication with our powerful cloud phone system. Enjoy seamless call management, flexibility, and reliability for your team’s success.
calls per agent by
first call close by
holding time by
answer-seizure ratio by
Effortlessly transmit data between Emerald Telecom and any CRM. Tailor your workflows and insights, anticipate sales through detailed reports, and track social media trends for lead discovery.
Emerald Telecom enhances business capabilities through AI-driven conversation intelligence, unlocking valuable insights from customer and employee interactions to expedite business outcomes.
Enhance call management with advanced features such as sophisticated routing and forwarding, empowering data-driven decisions through call reporting and forecasting. Additionally, enable call recording and transcription for quality assurance and legal compliance, especially valuable for healthcare professionals. Implement rule-based call routing to ensure efficient connections to the right person or department.
Emerald Telecom Ltd provides our customers comprehensive phone solutions offering cost reductions, flexible business hours and improved customer satisfaction; supplied through internet connection, Emerald eradicates line rental fees, whilst replacing PBX technology.
Whether you seek a new number or prefer to retain your existing one, Emerald Telecom is dedicated to assisting you. We provide a comprehensive range of number prefixes and area codes. For those choosing to keep their current number, we ensure a seamless process of porting from the old service to ours.
Optimize your business communications by streamlining workflows, boosting productivity, maximizing returns on investment, and revolutionizing team connectivity for continuous collaboration.
HD VOICE CALLS
VOICEMAIL TO EMAIL
MOBILE & DESKTOP CALLING
BUSINESS HOURS CALL ROUTING
Seize the opportunity. Contact us to initiate positive change and unlock new possibilities. Your journey to success starts with a simple call to action.
VoIP phones are devices that use Voice over Internet Protocol technology to make phone calls over the internet instead of traditional telephone lines.
A VoIP phone can be a cell phone if it supports Voice over Internet Protocol technology, allowing calls to be made over the internet using mobile data or Wi-Fi instead of traditional cellular networks.
A regular phone can be used as a VoIP phone with the addition of an Analog Telephone Adapter (ATA) or by using a VoIP-enabled phone that supports internet-based calling.
Typically, VoIP phones are designed for voice communication, and while some providers offer texting features, not all VoIP services support standard SMS messaging.
VoIP phones require an internet connection to make and receive calls, as they use the Internet Protocol to transmit voice data over the internet instead of traditional telephone lines.
Yes, with a VoIP phone service, users typically receive a phone number assigned by the VoIP provider for making and receiving calls over the internet.